"Good
enough." It's become a much too frequent catch phrase and concept in our
society designating "okay" as somehow acceptable. And while certainly
there may be instances were "good enough" really is, where customer
service is concerned "good enough" simply is not. The truth is that
exceptional customer service means dedicating each and every aspect of your
organization toward embracing a passion and excellence in everything it does.
For those who truly understand customer service, good enough is, in fact, bad.
