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It just dawned on me why I am so efficient
and it is because I have never let myself fall into what I can best describe as
the Vicious Circle. It is quite common now a days for people to let machines or
employees answer the phone that they should answer themselves in the first place.
I just noticed that everybody call back is on the other line, answering calls
that should have been answered before. The problem with taking messages is that
you enter the vicious circle. Suppose you would answer the phone yourself when
it rings then you would complete the matter right there and then but if somebody
takes some message for you, You not only loose the pleasure most of the time you
also loose the business, since most people are turned off by message taking either
by machine or by person and the chance of letting the need disappear or chill
off are great. Now I can explain why so many people are surprised to talk to me
when they first call and my chances of completing a business deal are much greater
that way. Keep on calling when you are excited I will fire your excitement further. ------------------------- |